Coronavirus (COVID-19) Update - March 23, 2020
regarding Coronavirus (COVID-19) Update – March 23, 2020
At Amadeus River Cruises, the safety and wellbeing of our guests and crew members onboard the Amadeus ships is our top priority.
We have been closely monitoring the world’s response to the COVID 19 pandemic as well as the latest travel restriction measures and, in light of the latest developments, we do not believe that we can offer you the award-winning AMADEUS river cruise experience on all sailings and in all destinations at this time. For this reason, we have made the decision to further suspend our published river cruises until April 30, 2020 (including departures on April 30, 2020).
We share your disappointment as we have been looking forward to host you aboard the Amadeus fleet this Spring and we look forward to having this opportunity in the not too distant future by offering you the following options:
1. RESCHEDULE your cruise to an alternate date:
We are happy to reschedule your cruise on the same itinerary to an available date for 2020 or 2021 and protect your rate in the same cabin category.
2. RECEIVE A FUTURE cruise credit:
Should you wish to postpone travel, we will issue a future cruise credit. Please contact us for details and benefits of this offer. This future cruise credit is valid for any sailing through December 31, 2021.
Please don’t hesitate to contact us at any time if you have questions or need additional information regarding your re-booking, cruise credit or refund.
If you have booked your cruise through a tour operator, online booking engine or a travel agent, please be in touch with the respective vendor directly.
At this time, cruises scheduled to depart after April 30, 2020 will operate as planned. However, since this is very much a dynamic situation, our planning could be further adjusted and we will update you as we continue to monitor the situation and work through developments.
With best regards,
The Amadeus Team
Toll free: 1-844-462-6727